Fraud reporting and prevention | Ameriprise Financial

If you suspect unauthorized activity on:	Take this action:
Non-Ameriprise accounts	If you have been the victim of fraud outside of Ameriprise, call 800.862.7919 to inquire about additional security measures to help protect your Ameriprise accounts Mon-Fri 7:00 a.m. CT - 9:00 p.m. CT Sat-Sun 7:00 a.m. CT - 7:00 p.m. CT Contact your financial advisor Follow steps listed in the resources within the Privacy, Security & Fraud Center How you can protect yourself online Reduce your risk of identity theft Keeping your account secure
Ameriprise Visa ATM/debit card	Call 888.356.1006 for lost/stolen card support Available 24 hours a day, 7 days a week
Ameriprise^® Visa Signature^® Credit Card Program	New Claims: Call 866.879.4005 to report a new fraud claim Available 24 hours a day, 7 days a week Existing Claims: Call 800.260.8469 for support on an existing fraud claim
Ameriprise Financial investment account RiverSource Annuity and life insurance account Ameriprise Bank, FSB bank account	To contact the corporate office during regular business hours: Call 800.862.7919 and request to speak to a representative Mon-Fri 7:00 a.m. CT - 9:00 p.m. CT Sat-Sun 7:00 a.m. CT - 7:00 p.m. CT To contact the corporate office outside of business hours Call 877.463.2265, choose option 5 and leave a voicemail (Please note: If you are calling to report an unauthorized ACH transaction or wire transfer, please provide details in the voicemail message so an investigator can begin loss prevention or recovery measures as soon as the receiving financial institution opens) Alternatively, you may complete a Fraud Reporting Form in the secure site virtual assistant You can expect a call back on the next business day

If you receive a suspicious email from Ameriprise Financial or your advisor and:	Take this action:
You are unsure if the email is legitimate	Check the list of safe email addresses that are used by Ameriprise Financial
You have responded to the email with your account or personal information	To contact the corporate office during regular business hours: Call 800.862.7919 and request to speak to a representative Mon-Fri 7:00 a.m. CT - 9:00 p.m. CT Sat-Sun 7:00 a.m. CT - 7:00 p.m. CT
You have not responded to the email	Forward the email to the Ameriprise Privacy Team at anti.fraud@ampf.com Do not remove the original subject line or change the email in any way when forwarding Watch for an auto-generated reply to let you know we’ve received your email. If we confirm the email is fraudulent, we will take appropriate action immediately

If you receive a suspicious email from Ameriprise Financial or your advisor and:

Take this action:

You are unsure if the email is legitimate

Check the list of safe email addresses that are used by Ameriprise Financial

You have responded to the email with your account or personal information

To contact the corporate office during regular business hours:

Call 800.862.7919 and request to speak to a representative
Mon-Fri 7:00 a.m. CT - 9:00 p.m. CT
Sat-Sun 7:00 a.m. CT - 7:00 p.m. CT

You have not responded to the email

Forward the email to the Ameriprise Privacy Team at anti.fraud@ampf.com
Do not remove the original subject line or change the email in any way when forwarding
Watch for an auto-generated reply to let you know we’ve received your email. If we confirm the email is fraudulent, we will take appropriate action immediately

Report ethical violations

Call 866.738.5934 or contact us at:

Ameriprise Financial

739 Ameriprise Financial Center, S13/739
Minneapolis, MN 55474

How to report fraud

Report ethical violations

Identity theft resources

Additional resources

How to report fraud

Report ethical violations

Identity theft resources

Additional resources

Related Information

Common types of financial fraud

Ways to prevent identity theft

Privacy, security & fraud center