How to report fraud

• If you have been the victim of fraud outside of Ameriprise, call 800.862.7919 to inquire about additional security measures to help protect your Ameriprise accounts.
  • Mon-Fri 7:00 a.m. CT - 9:00 p.m. CT 
  • Sat-Sun 7:00 a.m. CT - 7:00 p.m. CT

• Contact your financial advisor 

• Follow steps listed in the resources within the Privacy, Security & Fraud Center
  • How you can protect yourself online 
  • Reduce your risk of identity theft
  • Keeping your account secure

• Call 888.356.1006 for lost/stolen card support 
• Available 24 hours a day, 7 days a week

• New Claims: Call 866.879.4005 to report a new fraud claim
• Available 24 hours a day, 7 days a week
• Existing Claims: Call 800.260.8469 for support on an existing fraud claim

Ameriprise Financial investment account 

RiverSource Annuity and life insurance account 

Ameriprise Bank, FSB bank account

To contact the corporate office during regular business hours:

• Call 800.862.7919 and request to speak to a representative 
• Mon-Fri 7:00 a.m. CT - 9:00 p.m. CT 
• Sat-Sun 7:00 a.m. CT - 7:00 p.m. CT

        To contact the corporate office outside of business hours  

• Call 877.463.2265, choose option 5 and leave a voicemail (Please note: If you are calling to report an unauthorized ACH transaction or wire transfer, please provide details in the voicemail message so an investigator can begin loss prevention or recovery measures as soon as the receiving financial institution opens)
• Alternatively, you may complete a Fraud Reporting Form in the secure site virtual assistant 
• You can expect a call back on the next business day

       To contact the corporate office during regular business hours:

• Call 800.862.7919 and request to speak to a representative 
• Mon-Fri 7:00 a.m. CT - 9:00 p.m. CT 
• Sat-Sun 7:00 a.m. CT - 7:00 p.m. CT

• Forward the email to the Ameriprise Privacy Team at anti.fraud@ampf.com
• Do not remove the original subject line or change the email in any way when forwarding
• Watch for an auto-generated reply to let you know we’ve received your email. If we confirm the email is fraudulent, we will take appropriate action immediately.